Local SEO for plumbers
When someone's toilet is overflowing, they're not browsing. They're searching "plumber near me" and calling the first result. Here's how to be that first result.
Why local SEO matters for plumbers
Consider how customers find plumbers:
- Emergency searches have immediate intent
- 75%+ of clicks go to top 3 results
- Mobile searches lead to same-day calls
- Reviews heavily influence decisions
If you're not visible in local search, you're losing jobs daily.
Google Business Profile: Your most important asset
Your Google Business Profile directly impacts local rankings.
Complete profile checklist:- Business name (exact legal name)
- Address (physical location or service area)
- Phone number (local number preferred)
- Website URL
- Business hours (include emergency hours)
- Service categories (Plumber, Emergency Plumber)
- List all suburbs/postcodes you serve
- Be realistic, don't overclaim
- Update as you expand
- Logo and cover photo
- Team photos (professional, friendly)
- Truck and vehicle photos
- Before/after job photos
- Office or warehouse (if applicable)
Review strategy
Reviews are crucial for rankings and conversions.
Getting reviews:- Ask at job completion
- Send follow-up text with direct link
- Include request on invoices
- Train all staff to mention reviews
- More reviews = better rankings
- Aim for 50+ reviews minimum
- Consistent new reviews signal activity
- Recent reviews matter more
- Respond to every review
- Thank positive reviewers by name
- Address negative reviews professionally
- Never argue publicly
Website optimization
Your website supports your local presence.
Local SEO on-page:- City names in title tags
- Service area pages for each suburb
- Local phone number prominently displayed
- Address in footer
- Embedded Google Map
- Pages for each service type
- Content mentioning local areas
- Customer testimonials with locations
- Local plumbing tips and advice
- Mobile-friendly design (critical for emergency searches)
- Fast loading speed
- HTTPS security
- Clean URL structure
Local citations
Consistent listings across the web boost rankings.
Key directories:- Yelp
- Yellow Pages
- Local business directories
- Trade-specific directories
- Chamber of Commerce
- Name, Address, Phone must match exactly everywhere
- Audit existing listings
- Update outdated information
- Remove duplicates
Google Ads for plumbers
Paid ads appear above organic results.
When to use Google Ads:- Immediate visibility needed
- Competitive market
- Budget available
- Emergency service promotion
- Bid on "plumber [city]" keywords
- Use location targeting strictly
- Create emergency-specific campaigns
- Track calls as conversions
- Start with $300-500/month
- Track cost per lead
- Calculate cost per acquired customer
- Scale what's profitable
Tracking success
Measure what matters.
Key metrics:- Google Business Profile views
- Search queries driving traffic
- Click-to-call from search
- Direction requests
- Website traffic from local search
- Phone call volume and source
- Google Business Profile insights
- Google Analytics
- Google Search Console
- Call tracking software
Common mistakes to avoid
Don't sabotage your efforts.
Mistakes:- Inconsistent business information
- Ignoring negative reviews
- Keyword stuffing
- Fake reviews (Google penalizes this)
- Neglecting mobile experience
- Outdated information
Advanced local SEO
Once basics are covered, level up.
Advanced tactics:- Schema markup for local business
- Local link building
- Google Posts for promotions
- Q&A optimization
- Video content
Monthly SEO checklist
Weekly:- Respond to new reviews
- Post Google Business Profile updates
- Check citation accuracy
- Review analytics
- Update photos
- Monitor rankings
- Comprehensive profile audit
- Competitor analysis
- Strategy adjustment
Key takeaways
- Google Business Profile is your foundation
- Reviews drive rankings and conversions
- Website must support local signals
- Consistent citations matter
- Track and measure everything
- Avoid common mistakes that hurt rankings