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Growth
6 min read
Feb 1, 2024

5 ways to grow your massage therapy practice

Actionable strategies to attract more clients to your massage business.

5 ways to grow your massage therapy practice

5 ways to grow your massage therapy practice

Growing a massage therapy practice requires a different approach than other service businesses. Your work is intimate, personal, and built on trust. Here are five strategies that work specifically for massage therapists.

1. Build strategic referral partnerships

The fastest way to grow is through warm referrals from trusted sources.

High-value referral partners:
  • Chiropractors: Natural fit, share clients
  • Physical therapists: Post-rehab massage referrals
  • Physicians: Chronic pain, stress management
  • Acupuncturists: Holistic health overlap
  • Personal trainers: Recovery and injury prevention
  • Yoga studios: Mind-body wellness connection
  • Spas: Overflow and specialization referrals
How to approach partnerships:
  • Research the practitioner/business
  • Offer a complimentary session to experience your work
  • Provide referral cards for their clients
  • Reciprocate referrals when appropriate
  • Follow up on referred clients and share outcomes
  • Make it easy:
    • Create simple referral cards
    • Offer first-visit discounts for referrals
    • Send thank-you notes for every referral

    2. Optimize your Google presence

    When someone searches "massage near me," you want to show up.

    Google Business Profile essentials:
    • Complete every field thoroughly
    • Add 10+ photos (your space, you working, ambiance)
    • List all services with descriptions
    • Include your hours and booking link
    • Post weekly updates
    Get more reviews:
    • Ask after great sessions (in person is best)
    • Send follow-up email with direct review link
    • Respond to every review professionally
    • Aim for 50+ reviews to dominate locally
    Review request script: "I'm so glad the session helped! If you have a moment, a Google review would mean the world to me. It helps other people find relief like you did."

    3. Create a rebooking system

    The easiest growth comes from clients you already have.

    At checkout: "Let's get your next appointment on the calendar. Most clients find that every [2-4 weeks] works best for their bodies. What does your schedule look like?" Automated rebooking:
    • Send rebooking reminders 1 week before ideal return date
    • Include one-click booking link
    • Mention their last session and benefits
    Maintenance messaging: "Hi [Name], it's been 4 weeks since your last deep tissue session. Your body does best with consistent care. I have openings [days/times] if you'd like to book. [Link]"

    4. Develop a niche specialty

    Generalists compete on price. Specialists command premium rates.

    Lucrative massage niches:
    • Prenatal/postnatal massage
    • Oncology massage
    • Sports massage (specific sport focus)
    • TMJ and jaw work
    • Migraine and headache relief
    • Post-surgical massage
    • Lymphatic drainage
    • Geriatric massage
    How to establish your niche:
  • Get additional training and certification
  • Update your website and marketing
  • Create content specifically for that audience
  • Partner with related healthcare providers
  • Speak at relevant community events
  • Example niche positioning: "Sarah specializes in prenatal massage, helping expectant mothers find relief from pregnancy discomfort. With advanced training in safe positioning and techniques, she's the trusted choice for OBGYNs throughout [city]."

    5. Leverage email marketing

    Stay top of mind between appointments.

    Email content ideas:
    • Monthly wellness tips newsletter
    • Seasonal self-care advice
    • New service announcements
    • Availability openings
    • Educational content about massage benefits
    • Client success stories (with permission)
    Email frequency:
    • Newsletter: Monthly
    • Promotional: Max 2 per month
    • Transactional: As needed (confirmations, reminders)
    Build your list:
    • Collect emails at booking
    • Offer something valuable (e.g., "5 Stretches for Desk Workers" PDF)
    • Never spam, always provide value

    Bonus: Host community events

    Position yourself as an expert and attract new clients.

    Event ideas:
    • "Lunch and Learn" at corporate offices
    • Partner workshops with yoga studios
    • Self-massage techniques class
    • Stress relief seminar
    • Couples massage basics
    Event marketing:
    • Partner with venues for shared promotion
    • Post on social media
    • List on local event calendars
    • Collect contact info from attendees
    • Offer special first-visit rates to attendees

    Implementation timeline

    Month 1:
    • Optimize Google Business Profile
    • Implement rebooking system at checkout
    • Identify 3 potential referral partners
    Month 2:
    • Reach out to referral partners
    • Start collecting more reviews
    • Begin monthly email newsletter
    Month 3:
    • Research niche specialty options
    • Plan first community event
    • Analyze what's working, adjust strategy

    Measuring growth

    Track monthly:

    • New clients (and source)
    • Repeat booking rate
    • Average revenue per client
    • Total appointments
    • Revenue

    Growth should be sustainable. Focus on strategies that build long-term practice health, not just quick wins.

    Your healing hands deserve a thriving practice. These strategies will help you build one.

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