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Pricing
8 min read
Jan 25, 2024

How to price your cleaning services

Flat rate vs hourly, pricing by room count, and profit margins.

How to price your cleaning services

How to price your cleaning services

Pricing is one of the most important decisions in your cleaning business. Get it right, and you build a profitable business. Get it wrong, and you work hard for little reward.

Understanding your costs

Before setting prices, know exactly what each job costs you.

Direct costs:
  • Labor (your time or employee wages)
  • Supplies (cleaning products, equipment)
  • Transportation (fuel, vehicle wear)
Overhead costs:
  • Insurance (liability, workers comp)
  • Marketing and advertising
  • Software and tools
  • Phone and communication
  • Administrative time
Hidden costs:
  • Travel time between jobs
  • Supply restocking time
  • Quote and estimate time
  • Customer communication

Flat rate vs. hourly pricing

Both models work. Choose based on your market and business style.

Flat rate pricing

How it works:
  • Fixed price based on home size/type
  • Same price regardless of time spent
  • Often priced by bedroom/bathroom count
Pros:
  • Customers know exact cost upfront
  • Rewards efficient cleaners
  • Easier to quote and sell
  • Predictable revenue
Cons:
  • Risk if jobs take longer than expected
  • Harder to account for extra-dirty homes
  • Must estimate accurately

Hourly pricing

How it works:
  • Charge per hour of cleaning time
  • Bill actual time spent
  • May include minimum hours
Pros:
  • Fair for varying job complexity
  • Protected if jobs take longer
  • Simple to calculate
Cons:
  • Customers may feel uncertain
  • Pressure to work slowly
  • Harder to quote upfront

How to calculate your prices

Step 1: Determine your hourly cost

What do you need to make per hour to be profitable?

Formula:
  • Target annual income + overhead costs = Total needed
  • Total needed / billable hours per year = Hourly rate
Example:
  • Target income: $50,000 + Overhead: $15,000 = $65,000
  • 1,200 billable hours per year
  • $65,000 / 1,200 = $54/hour minimum

Step 2: Estimate time per job

Use historical data or industry standards.

Typical time estimates:
  • Studio/1BR apartment: 1-1.5 hours
  • 2BR/1BA house: 1.5-2 hours
  • 3BR/2BA house: 2-3 hours
  • 4BR/3BA house: 3-4 hours
Factors that add time:
  • Extra bathrooms (+15-30 min each)
  • Pets in home (+15-30 min)
  • Heavy clutter (+30 min)
  • Deep clean add-ons (+1-2 hours)

Step 3: Set your base prices

Sample residential pricing:
  • 1BR/1BA: $80-120
  • 2BR/1BA: $100-150
  • 3BR/2BA: $130-200
  • 4BR/3BA: $180-280

Adjust based on your market and costs.

Pricing add-on services

Expand revenue with profitable add-ons.

Common add-ons:
  • Inside refrigerator: $25-40
  • Inside oven: $25-40
  • Interior windows: $5-10 per window
  • Laundry (wash/fold): $20-30
  • Dishes: $15-25
  • Organizing: $30-50/hour

Discounts for recurring customers

Recurring customers are worth more. Price accordingly.

Typical discounts:
  • Weekly service: 15-20% off
  • Bi-weekly service: 10-15% off
  • Monthly service: 5-10% off
Why discounting works:
  • Lower customer acquisition cost
  • Predictable, recurring revenue
  • Reduced scheduling gaps
  • Customer loyalty

Pricing deep cleans and specialty services

One-time services should be priced higher.

Deep clean pricing:
  • 1.5x to 2x regular cleaning price
  • Or hourly rate plus materials
  • Minimum booking amount
Move-out cleaning:
  • Based on square footage
  • Include all appliances
  • May require walkthrough quote
Post-construction:
  • Higher rates (1.5-2x regular)
  • Include detail work
  • Multiple visits may be needed

Raising your prices

Review and adjust prices annually.

When to raise prices:
  • Your costs have increased
  • You're booked solid
  • Market rates have risen
  • You've improved quality
How to raise prices:
  • Give 30-60 days notice
  • Explain the reasons briefly
  • Grandfather loyal customers if desired
  • Apply to new customers immediately

Key takeaways

  • Know your costs before setting prices
  • Choose flat rate or hourly based on your market
  • Price based on time estimates and profit needs
  • Offer discounts for recurring service
  • Add revenue with add-on services
  • Review and adjust prices annually

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